Return & Exchange

We want you to be 100% happy with every item that you purchase from Unused, unwashed or defective merchandise can be returned for exchange or refund within 14 days of purchase.

Please contact customer service at to process any returns or exchanges


A refund will be credited back to your original payment method. You will receive an email when your return has been processed. Please allow up to two billing cycles for the credit to appear on your credit card statement. Shipping & handling is not refundable.


If you received damaged/defective merchandise or the wrong item, please contact us immediately upon arrival so we can make it right. Email us at


Please be advised that certain items are final sale and cannot be returned for a refund or exchanged. All Silsin gift cards, e-gift certificates, bathing suits, bikinis, underwear, body jewelry and clearance merchandise cannot be returned or exchanged. Shipping & handling is not refundable. Please note: If non-returnable merchandise is sent back to us, we will need to charge your original payment method to reship your item(s) back to you.